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Terms & Conditions

Terms & Conditions – House Rules | Kato Fournia (“Krokioi”), Agios Vasileios, Corfu, Greece

1. General 

These Terms & Conditions govern all reservations and stays at Giardinia Holiday Homes with Private Pool (the “Property”), operated by SUNSPOTS ENTERPRISES LTD (ΕΠΕ), VAT No. EL095283017, Ethn. Palaiokastritsas 24, Corfu, Greece, tel. +30 26610 39707 (the “Management”). By completing a booking, the guest (the “Guest”) accepts these terms on behalf of all members of their party.

Bookings made through third-party platforms (e.g. Booking.com) are additionally subject to that platform’s policies; where there is a conflict regarding payment and cancellation, the platform’s booking conditions prevail.

2. Booking & Payment 

  • The balance is payable no later than 14 days before arrival. For bookings made within 14 days of arrival, the full amount is due at the time of booking.
  • Payment may be made by bank transfer or card. 
  • Rates include VAT and legal taxes. The Climate Resilience Fee (as set by Greek law) is payable separately and will be indicated at booking.

3. Cancellation Policy 

  • Cancellations notified in writing 15 or more days before arrival: full refund of any amounts paid.
  • Cancellations less than 14 days before arrival: full cancellation fees .
  • No-show or early departure: no refund for unused nights.
  • We recommend that Guests take out travel insurance covering cancellation.

4. Check-in / Check-out

  • Check-in: from 15:00. Check-out: by 11:00.
  • Early check-in or late check-out may be possible upon request and subject to availability.
  • A valid passport or ID is required for all guests, as required by Greek law for guest registration.

5. Occupancy

  • Each home accommodates up to the maximum number of guests that is 4 persons. Additional persons are not permitted without prior written consent.
  • The person making the booking must be at least 25 years old and is responsible for the conduct of the whole party.
  • Parties, events, and gatherings of persons not registered as guests are not permitted.

6. Private Pool – Safety Rules

Each home has its own private pool. The pools are unsupervised — there is no lifeguard. Use of the pool is entirely at the Guest’s own risk. In particular :

  • Children must be supervised by an adult at all times in and around the pool area.
  • No diving. The pools are not of a depth suitable for diving.
  • No glassware in or around the pool.
  • Do not use the pool under the influence of alcohol or after a heavy meal.
  • Pool use is permitted from 08:00 to 22:00. For safety reasons, night swimming is not allowed.
  • Guests must shower before entering the pool. Sun creams and oils damage the water quality — please use the outdoor shower.
  • The Management carries out regular maintenance and chemical treatment of the pools; brief access restrictions may apply during servicing.
  • Guests must report any pool equipment damage immediately.
  • The owner is not responsible for accidents caused by failure to follow safety rules.

7. Pets

  • Pets are welcome by prior arrangement only. Please inform us of the type and size of your pet at the time of booking.
  • Guests are fully responsible for the care, supervision, and behaviour of their pets throughout their stay.
  • Guests must immediately clean up after their pets, both inside the property and throughout the outdoor areas, including the garden and pool surroundings.
  • Pets are not permitted in the swimming pool under any circumstances.
  • Pets should be kept off beds, sofas, and other upholstered furniture unless protective covers provided by the guest are used.
  • Guests are responsible for preventing excessive barking or other behaviour that may disturb neighbours or other guests.
  • Any damage, stains, odours, or additional cleaning required as a result of a pet will be charged to the guest. Repair or replacement costs for damaged items may also apply.
  • Pets must comply with all applicable Greek laws and regulations, including vaccination and identification requirements. Guests should carry any relevant documentation if requested by local authorities.
  • The property owner accepts no responsibility for the illness, injury, loss, or escape of any pet during the stay.
  • Guests are responsible for ensuring that their pets do not endanger or disturb local wildlife, neighbouring animals, or livestock.
  • Assistance dogs and other service animals will be accommodated in accordance with applicable law.

8. Guest Obligations & House Rules

  • Smoking/Vaping is not permitted inside the homes. Please use the outdoor areas and dispose of cigarette ends safely.
  • Quiet hours: 15:00–17:30 and 23:00–07:00, in line with Greek regulations. Please respect neighbours and other guests.
  • Guests must treat the property, furnishings, and equipment with care and leave the home in a reasonable condition on departure.
  • Please switch off air conditioning, lights, and appliances when leaving the home, and do not use air conditioning with doors and windows open.
  • Open fires are prohibited, especially during the summer fire-risk season.

9. Damages & Liability

  • The Guest is liable for any loss or damage to the property or its contents caused by the Guest or their party, and agrees to reimburse the reasonable cost of repair or replacement.
  • Please report any damage or malfunction immediately so that we can resolve it quickly.
  • The Management is not liable for loss, theft, or damage to Guests’ personal belongings, vehicles, or valuables, nor for injury arising from failure to observe the safety rules of the property and pool, except where liability arises under mandatory provisions of law.
  • The Management is not responsible for temporary interruptions of public utilities (electricity, water, internet) or for noise or nuisance originating outside the property, but will make every reasonable effort to assist.

10. Access for Maintenance

The Management or its contractors may need to access the property or garden for essential maintenance (including pool servicing). Where possible, Guests will be informed in advance and access will take place at reasonable hours.

11. Force Majeure

Neither party is liable for failure to perform obligations caused by events beyond reasonable control (natural disasters, extreme weather, fire, strikes, acts of authorities, etc.). In case of cancellation due to force majeure, amounts paid will be refunded or a re-booking offered, at the Guest’s choice.

12. Data Protection

Personal data provided at booking and check-in are processed only for the performance of the accommodation contract and to comply with legal obligations (guest registration, tax law), in accordance with the GDPR (EU 2016/679). Data are not shared with third parties except as required by law.

13. Applicable Law

These terms are governed by Greek law. Any dispute shall be subject to the jurisdiction of the courts of Corfu, Greece.

Contact

SUNSPOTS ENTERPRISES LTD (ΕΠΕ) — Ethn. Palaiokastritsas 24, Corfu, Greece — Tel. +30 26610 39707

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